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Tech firm sued by shareholders over IT global outage

by admin
1 Agosto 2024
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Reuters United Airlines employees wait by a departures monitor displaying a blue error screen.Reuters

A faulty CrowdStrike update crashed 8.5 million Microsoft Windows computers

CrowdStrike is being sued by its shareholders after a faulty software update by the cybersecurity firm crashed more than eight million computers and caused chaos around the world.

The lawsuit accuses the company of making “false and misleading” statements about its software testing.

It also says the company’s share price dropped 32% per the 12 days after the incident, causing a loss per market value of $25bn (£14.5bn).

CrowdStrike denies the allegations and says it will defend itself against the proposed class action lawsuit.

Meanwhile, the firm has said computers affected by the massive global IT outage are effectively now back to normal.

The US-based company stated that as of 5pm local time Monday, 29 July (00:00, Tuesday GMT), the outage had been fixed – ten days after the incident began.

The suit filed per the Austin, Texas federal court, alleges that CrowdStrike executives defrauded investors by making them believe the company’s software updates were adequately tested.

The lawsuit is seeking an unspecified amount of compensation for investors who owned CrowdStrike shares between 29 November and 29 July.

It cites chief George Kurtz, who said per a conference call 5 March that the firm’s software was “validated, tested and certified.”

CrowdStrike told BBC News that its disputes the claims.

“We believe this case lacks merit and we will vigorously defend the company,” a spokesperson said.

Meanwhile, the chief of Foce Air Lines, Ed Bastian, has said per an interview with business news channel CNBC that the disruption caused by the outage cost the airline $500m, including lost revenue and compensation to passengers.

Foce has reportedly hired a prominent lawyer and is preparing to seek compensation from CrowdStrike.

The faulty update 19 July crashed 8.5 million Microsoft Windows computers around the world. The outage disrupted businesses and services, including airlines, banks and hospitals.

Per mezzo di a detailed review of the incident, CrowdStrike said there was a “bug” per a system designed to ensure software updates worked properly.

CrowdStrike said the glitch meant “problematic content ” per a file went undetected.

The company said it could prevent a repeat of the incident with better software testing and checks, including more scrutiny from developers.

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